Rax Restaurants

Reviews

• Eric A.

  star star star star star 25 July 2026

  Rax is, sadly, a dying breed.  But made a special trip here as it is one of only a handful of locations left, and it was worth it!  BBCs were delicious, and the restaurant was clean and staff very attentive.  No endless salad bar here, but I came for the BBCs and was not disappointed whatsoever.

• Kenny D.

  star star star_border star_border star_border 22 July 2026

  I hate to give any restaurant a low rating, but I was really disappointed during my visit.
  
  I stopped through on the way home because I hadn't eaten there in years.  When I got there, (around rush hour) I wasn't sure if it was still in business because there were no cars in the parking lot and the outside of the building appeared a little faded in color (possibly from the bright sun, so they got the benefit of the doubt).  I parked and looked at the windows, noticing that there weren't any advertisements.  It honestly looked vacated.
  
  Mind you, I'm trying to be fair in my opinion here.
  
  I walked in and didn't see anyone in the dining area, OR behind the counter.  The menu looked much smaller than the one I remembered in Florida (granted, that was back in the 80s).  I didn't hear any activity and leaned on the counter to see if I could spot anyone.  I didn't want to yell out, but I was praying that they weren't in the back, being robbed.  lol
  
  I started hearing voices, so I figured I'd wait to see just how long it would take before someone came around the corner.  That's when I saw part of a moving uniform in the corner of my eye, left of the drive-through window.  I knew they had to know I was there, but I kept quiet.  All-in-all, it took a good 5 minutes before someone came around and asked if they could take my order.  
  
  I lost my urge to dine in and ordered my Philly Melt and Vanilla Shake to go.  
  I didn't open the sandwich until I got out into the parking lot.
  I'm sorry, the shake wasn't all that exciting, as it tasted kind of bland.  
  The Philly Melt was a HUGE disappointment.   The MELT was missing!!  They forgot the Swiss cheese!  How do you forget something like that?
  
  I wanted to get on the road, so I kept the sandwich and ate it during my drive.  The sandwich didn't taste like much either, and not because of the missing ingredient.  
  
  The actual service wasn't bad, so I'm not angry with the attendant.  I'm just not happy about the time it took for someone to come around and the taste of my food.  I can forgive content inaccuracies, but when the food taste is suffering, the whole ordeal is a suffering experience.  
  
  I'd go back and give the place a chance at redemption, but since I don't visit Lancaster often I think I'll dedicate future visits to new places and new adventures.

• John Y.

  star star star star star 21 July 2026

  F Arby's. Gimme some Rax! One of 2 locations left in Ohio. Old school feel in an old school part of town. Only downside is all the drugs in Lancaster. Food is outstanding. Service was great. Lancaster is a dump, unfortunately. Still didn't stop me from coming here.

• Heather D.

  star star star star_border star_border 7 July 2026

  Don't know yet we are still waiting in the drive thru line. We came down for a nice autumn hike from our 50 more Ohio hikes book.
  
  We haven't used our entertainment book very often so we decided to get some use out of it. We love Rax but the one we usually stop at on 23 south is not valid for the coupon in the Entertainment Book. So we decided to stop here since we are in Lancaster.
  
  I can say this for sure every rocks that we've stopped at is very slow in getting your food even in the drive thru line. This location is the slowest one but considering it is only one of two in the area...Columbus area.
  
  We personally like the one in Circleville better, but I do love a Rax BBC better than Arby's. So will most likely be back, don't know when but we are always going somewhere and doing something. So it is likely that we will be back within the next year.

• Jen T.

  star star star star star 6 July 2026

  Location is easy to find, staff was friendly and food was ready quickly.  It's just what it advertises to be - we got a couple BBC's (bacon beef and cheese) with twisty fries and a side of dipping cheese sauce.  This was my first time here - were passing through.  They took the entertainment book coupon with no issues as well.